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DMAIC is a data-driven, structured, customer-centric problem solving methodology. Each phase builds on the last to arrive at effective solutions for challenging problems. It involves using the right tools at the right time to answer the right questions. The Lean Six Sigma Methodology comprises of five phases:
The Define in the DMAIC process is about selecting high-payback projects and identifying the underlying metric(s) that will measure project success. Without senior leadership oversight and support, project leaders will typically be overwhelmed with resistance from the organization, and will make little progress. Outlined below are is a brief overview of the most common tools used in this phase. The key deliverable of the define stage is an agreed project charter.
This phase starts with team input regarding potential causes and uses statistical methods to isolate the top issues to be discussed. Oftentimes there is one primary cause that is driving most of the unwanted variation, and controlling or eliminating this cause is all that is needed. Outlined below are is a brief overview of the most common tools used in this phase.
This phase starts with team input regarding potential causes and uses statistical methods to isolate the top issues to be discussed. Oftentimes there is one primary cause that is driving most of the unwanted variation, and controlling or eliminating this cause is all that is needed. Outlined below are is a brief overview of the most common tools used in this phase.
The Improve phase is about redesigning the process to achieve improved capability. This involves brainstorming potential solutions, selection solutions to test and evaluating the results of the implemented solutions. Outlined below are is a brief overview of the most common tools used in this phase.
Control Phase of the Lean Six Sigma DMAIC Process consists of executing the Control Plan and finalizing the project documentation. Monitor post implementation process performance to ensure expected improvement in the project has occurred. Ensure ongoing process monitoring system is in place. Communicate the Business Results and sign off to close the Lean Six Sigma Project. Outlined below are is a brief overview of the most common tools used in this phase.
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